Frequently Asked Questions
What are your operating hours?
Our Office Hours are 9AM to 9PM Monday to Friday and 10AM to 9PM Saturday and Sunday. We Provide
Limousine Service &
Airport Transportation 24 Hours 7 Days a week service. Between 9PM and 9PM our over night dispatch team will take care of your needs.
How much notice do you need for a reservation?
We normally require a 24 Hour Notice for a Sedans and 48 Hours for SUV’s. We will try our best to provide you service even if less than 24 Hour notice is given.
What is included in your Price Quote?
Unlike most of competition, we quote you an all inclusive rate. That includes the tolls, tip, sales tax and any discount available. No hidden fees or surprises at the end.
How many Passengers+ Luggage fit in your Sedans?
4 Adults (1 in front & 3 in back)
4 Medium Suit Cases.
What Happens if my flight gets diverted?
If your flight gets diverted for any reason. You have two choices. Have the original driver wait for you, since he will already be on location and pay the wait time Have the first car released. Pay full fare and have us send you another car later on when you land.There is no guarantee that we would have a car available. Waiting turns out to be a cheaper option. Since flight diversions happen within the last 15 minutes of the flight landing time. We have no control over it. We would dispatch driver accordingly and charge wait time if flight gets diverted.
What is an "Inside Pickup"
The Chauffeur will meet you at the gate with a sign displaying your name. An additional charge of $15 will apply for this service. – All arriving passengers that have requested an “INSIDE PICKUP”. MUST LOOK for their contact NAME posted on our card.• If you miss your flight or cannot locate you driver, Please call us Toll Free at 914-591-5404 to avoid “NO SHOW” charges. We keep track of all incoming flights, but we are not responsible for diversions/customs/baggage.